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Leadership Skills WALDENBURG INTERNATIONAL COLLEGE
Leadership Skills
WALDENBURG INTERNATIONAL COLLEGE
من كلية ولدنبرج الدولية
Leadership Skills
Program Components
State the four basic principles of Service Leadership
Demonstrate practical leadership skills e.g. team briefing, problem solving, brainstorming and be able to apply the basic principles of leadership
Explain the situational leadership model and its application
State action steps to follow for effective communication and illustrate effective listening techniques
Demonstrate steps to follow when recognising customer focused performance
Identify Coaching steps to follow to improve an Employee’s performance
Recognise situations where corrective discipline needs to take place
Explain what empowerment is and how they can create a more empowered team
Effectively delegate tasks to appropriate team members
Program Duration
30 Hours
Hand outs Language
English
للتفاصيل:
WALDENBURG INTERNATIONAL COLLEGE
كلية ولدنبرج الدولية
www.waldenburginternationalcollege.org.uk
Wicm32@yahoo.com
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