Getting Beyond "HELLO"Professional Telephone Courtesy& Customer Service waldenburg international college
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http://www.youtube.com/watch?v=mY5IndcoS-I
http://www.youtube.com/watch?v=qM79_itR0Nc
If your organization's telephone presence is less than top-notch, people will likely judge your employees as unprofessional and uninterested in their business. Do the people who answer your phone appear empathic? Friendly? In control? Do they listen well? Do they understand what makes the person on the other end of the telephone tick? During this program, participants will learn the basics of customer service and demonstrate proper telephone skills.
http://www.youtube.com/watch?v=BoecpjUwC3E
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للأستفسار :
wicm32@yahoo.com
Waldenburg International College
الموقع الرسمى باللغة الانجليزية
http://www.waldenburginternationalcollege.org.uk
موقع الوكيل الحصرى لكلية ولدنبرج الدولية
Prime world wide
http://www.primeworldwide.org
موقع كلية ولدنبرج الدولية باللغة العربية
http://www.primeworldwide.org/waldenburg.html
الجروب على الفيس بوك http://www.facebook.com/Waldenburg.i...tional.college
